Macy’s Settles Racial Profiling Charges
New York City, Federated Department Stores’ Macy’s East division settled New York State charges that it relied on racial profiling to identify shoplifters. The company agreed to a $600,000 payment and to change the way it trains security personnel.
The charges centered around reports that Hispanic and African-American customers were unfairly accused of shoplifting. The state began an investigation into the claims in July 2003.