Lowe's teams with Microsoft to improve customer service
Redmond, Wash. -- Microsoft said Wednesday that Lowe's Home Improvement is engaging its services to help improve customer service. The retailer will implement Microsoft Office 365 across more than 1,745 stores, 200,000 employees and its corporate offices in the United States, Canada and Mexico.
Office 365 will help Lowe’s improve customer service by providing collaboration tools to increase communication among its stores and employees.
"Office 365 is another tool we're using to help redefine customers' home improvement experiences," said Paul Ramsay, senior VP IT solutions at Lowe's. "We're giving our employees the tools to connect quickly and easily, with one goal in mind: to make home improvement simple."