Chili’s to install tabletop tablets from Ziosk
Dallas -- Chili’s Grill & Bar will bring tabletop tablets from Ziosk to all company-owned restaurants nationwide by the first half of 2014.
With the primary purpose of enhancing the guest experience, the Ziosk seven-inch tablet will be displayed on each table in the restaurant, giving patrons the ability to interactively peruse menu items and specials as well as order beverages and desserts. Customers can also use the tablets to play games together, share their real-time feedback with the brand and pay the check right at the table
"Results from a multi-market test of Ziosk prove this next step in Chili's innovation is a win for our guests, team members and the brand as a whole," said Wyman Roberts, CEO and president of Brinker International and president of Chili's Grill & Bar. "Embraced as a tool to help team members create an even better dining experience, we saw improvements in guest satisfaction and engagement from many different touch points within the restaurant, including Chili's guest feedback surveys and Email Club."